How can we help?

Shipping & Local Delivery

How much is the shipping?

Free shipping on orders $75+ ($6.90 when below $75)
Local delivery is free for selected zip codes in Orange County, California.

California - 2-4 Working Days, Tracked Shipping with USPS
Outside California - 4-7 Working Days, Tracked Shipping with USPS

Which zip codes are excepted for free local delivery?

92620
92618
92604

Do you ship overseas?

No officially, but you can send us an email to aloha@kainua.shop, to discuss a solution.

Returns & Exchanges

How can I return my order?

The return label is behind the shipping label on the package. 
Local delivered orders will be picked up.

How can I return my local delivered order?

Please send us an email to aloha@kainua.shop to schedule a pick up.

Do you ship overseas?

Pleasde send us an email to aloha@kainua.shop with the product you would like to exchange.

Refunds

How do I get a refund?

Refunds will be made within 1-7 days after receiving the item(s) back.
Refunds will be charged to the original payment method.

Get in touch

Have questions about your order, or a general enquiry?